Delivery Method and Charges
For all orders, we provide free shipping to the United Stated and most other countries and areas that EMS reaches. All parcels will be marked as "Gifts" or "Samples" to avoid fees imposed by customs, but the recipient will be fully responsible for the charges if there is any.
A signature is required from the recipient upon the items' arrival. This service gives you peace of mind that your items will arrive safely and directly to your possession. All parcels will be held for picking up if it cannot be singed or delivered. So please provide us with correct and detailed shipping address for the delivery. We are sorry that P.O. Box address is unacceptable currently. The risk of loss would be passed to you if you made any mistakes of shipping address when filling out the purchase forms.
Delivery time
Your items will be dispatched in 2 working days once the order is placed and usually arrive within 10 working days. We are sorry that overnight shipping is unavailable currently.
We will do our every effort to make sure you receive the parcel in time but we are not responsible for service transit time, which is determined by the carrier, excluding weekends and holidays, and may vary with parcel origin and destination, particularly during peak periods. We are not responsible for delivery delays due to weather, insufficient address info, holidays, carrier complications or customs delay.
Please note that all orders are subject to additional security checks. If your billing address or card holder details did not match the information held by your card issuing bank, your order would be delayed in the processing time.
Tracking
The status of your parcel is online traceable. After your order is sent out, the online tracking number and link will be sent to you and be valid for your check within 48 hours after you receive the email.
If you have any question, please feel free to contact us at service@mbt2sale.com.